Krishna Parmar is an ITSM Lead at Prophix since March 2024, with a substantial background in IT service management and business relationship management. Prior experience includes roles at OMERS, where responsibilities involved developing IT service portfolios and catalogs, implementing ServiceNow modules, and leading continuous service improvement initiatives. Past positions also include Service Level Management Analyst at the Workplace Safety and Insurance Board (WSIB) and Service Level Manager at Computer Sciences Corporation, among others. Education was completed at Lady Doak College.
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