Dee C.

Customer Success Specialist

Dee C. currently serves as a Customer Success Specialist at Propio Language Services, focusing on supporting enterprise and public sector clients by addressing billing inquiries and analyzing service usage trends. Prior to this role, Dee C. worked as a Financial Account Representative at Shamrock Trading Corporation, managing a significant portfolio of clients, and as a Sales Assistant at Moesle Meat Distribution Co., overseeing customer accounts and logistical documentation. Experience in education includes positions as an Adjunct ESL Instructor at Moraine Valley Community College, a Vocational English Language Instructor at the Chinese American Service League, and a Resource ESL teacher at Heartland Alliance. Further academic contributions were made as an English as a Second Language Instructor and Writing & Oral English Placement Test Rater at the University of Illinois Urbana-Champaign. Dee C. holds a Master's degree in Teaching English as a Second or Foreign Language from the University of Illinois Urbana-Champaign and a Bachelor's degree in Teaching Chinese to Speakers of Other Languages from Guangdong University of Foreign Studies.

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