Pooja Shukla

Pooja Shukla has extensive work experience in the customer service field. Pooja started their career at BookMyShow in 2012 as a Customer Service Representative and later worked as a Subject Matter Expert from 2014 to 2016. Pooja then became a Customer Experience Team Lead in 2016 and held this role until 2021. In 2021, they joined PropShop24 as a Customer Experience Manager.

Pooja Shukla has a diverse education history. Pooja started their academic journey by completing their Higher Secondary Certificate (HSC) from Patuck Technical High School & Junior College between the years 2009 and 2011, with a focus on science.

Following this, Pooja enrolled at Frankfinn Airhostess Training Institute in 2011 and completed an ICM Level 5 Diploma in Aviation, Hospitality & Travel Management the following year. This program likely provided their with the necessary skills and knowledge to pursue a career in the service industry.

In 2012, Pooja attended Sathaye College in India, where they pursued a Bachelor of Science degree in Botany/Plant Biology. This course of study spanned three years, with their graduation taking place in 2015.

After gaining their undergraduate degree, Pooja decided to further their education by joining the Welingkar Institute of Management. From 2020 to 2022, they pursued a Post Graduate Diploma in Management (PGDM) with a focus on Business Administration and Management, General. This program likely enhanced their understanding of management principles and equipped their with the necessary skills to excel in the corporate world.

Throughout their educational journey, Pooja has also obtained additional certifications. In 2021, while studying at the Welingkar Institute of Management, they obtained an Advanced Diploma in Business Administration. Additionally, in the same year, they completed a course titled "upStart - Getting Started with Digital Marketing" from upGrad.

Overall, Pooja Shukla's education history demonstrates their commitment to lifelong learning and their desire to expand their knowledge and skills in various fields.