Alvaro Ramirez is an experienced professional specializing in customer success and account management, currently serving as a Senior Customer Success Manager at PROS since January 2020. Previously, Alvaro held the position of Manager of EMEA Customer Success at SugarCRM, where the focus was on fostering innovative customer relationships through tailored CRM solutions. Alvaro's career includes significant roles at TIBCO Software Inc. as an Account Development Manager, contributing to the promotion of data visualization and analytics platforms, and at SELTRO as an Account Manager, responsible for selling technology solutions and building relationships with corporate clients in Guatemala City. Additionally, Alvaro served as a consultant for Counterpart International, applying expertise in underground topography and environmental monitoring. Alvaro holds a Bachelor in Business Administration with a focus on Sustainable Tourism from Universidad del Valle de Guatemala.
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