SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer’s journey, without getting all the headaches and hassles that come with traditional CRMs.

Productivity

Software

SugarCRM

SugarCRM's headquarters in Cupertino, CA, United States

David Roberts

Zac Sprackett

Lyndsey Valin

Dennis Smith

Shana Sweeney

Grant M Howe

Maksim Ovsyannikov

Avner Alkhas

Support Specialist (1695)

Matt Quilter

Vince Lowder

Clare Dorrian

James Frampton

Craig Charlton

The Leadership Team at SugarCRM is responsible for setting the strategic direction and vision of the company, ensuring alignment across marketing, sales, and customer service initiatives. They focus on driving innovation, managing global operations, overseeing product development, and fostering a customer-centric culture to enhance the overall customer journey. This collaborative group of executives also addresses key business challenges, coordinates communication across departments, and drives growth in international markets.

Leadership Team

The Customer Success Team at SugarCRM is dedicated to ensuring that customers achieve their desired outcomes while using the company's products. They provide strategic guidance, support onboarding, and facilitate ongoing engagement to enhance customer satisfaction and retention. By leveraging their expertise, the team aims to foster strong relationships, drive product adoption, and ultimately contribute to the overall success of customers' business objectives.

Customer Success Team

The Engineering Team at SugarCRM is responsible for the design, development, and deployment of innovative software solutions that enhance the customer journey. This team collaborates closely across various disciplines, including cloud platforms, user experience, and AI, to create robust and intuitive CRM tools. By leveraging cutting-edge technologies and agile methodologies, they ensure the product remains user-friendly and effective for marketing, sales, and service teams.

Engineering Team

The Marketing Team at SugarCRM is responsible for crafting and executing strategies that effectively communicate the value of the company's innovative CRM solutions to a diverse audience. This team focuses on driving demand generation through digital marketing, managing partner relationships, and organizing impactful events while ensuring cohesive brand messaging. Their efforts aim to enhance customer engagement and support sales initiatives across different regions globally.

Marketing Team

The Sales and Business Development Team at SugarCRM drives revenue growth by cultivating relationships with potential clients and expanding opportunities within existing accounts. This team collaborates closely with marketing and customer service to ensure a seamless customer experience, leveraging insights to tailor solutions that meet client needs. Their strategic focus on engagement and alliance-building helps position SugarCRM as a leader in customer relationship management.

Sales and Business Development Team

The Product and Design Team at SugarCRM is responsible for crafting innovative user experiences and designing intuitive interfaces that enhance customer engagement. This team collaborates closely with cross-functional stakeholders to ensure the CRM platform effectively meets user needs and drives business transformation, while also providing education and community support to optimize product utilization.

SugarCRM

Org chart

Board & advisors

Teams

Leadership Team

Customer Success Team

Engineering Team

Marketing Team

Sales and Business Development Team

Product and Design Team

Offices

SugarCRM

Org chart

Board & advisors

Teams

Leadership Team

Customer Success Team

Engineering Team

Marketing Team

Sales and Business Development Team

Product and Design Team

Offices

Related companies