Shanae Carlock is a seasoned professional with extensive experience in learning and development, currently serving as Manager of Learning and Development at PROS since September 2018. Previously held positions include Learning and Development Specialist II and Corporate Trainer at First Service Credit Union, where Shanae facilitated discussions with subject matter experts to develop training materials such as eLearning modules and videos. Early career experience includes a role as Member Service Representative at First Service Credit Union, focusing on fraud analysis. Shanae also contributed to the GYRLS Community Outreach Program as a Volunteer Mentor/Director, overseeing the development of strategic initiatives. Academically, Shanae holds a Bachelor of Science in Chemical Engineering from Prairie View A&M University and a Master of Science in Human Resources Development from the University of Houston.
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