PROS
Teresa Delgado has extensive experience in technical professional services, currently serving at PROS since January 2007 in various roles, including Lead Product Support Engineer, Quality Assurance Analyst, and Customer Support Analyst. Prior experience includes working as an Operations Controller at IBM, focusing on production environment management for the IBM Viewpointe client, and a Senior Operations Analyst at Viewpointe, where responsibilities involved providing technical customer support and coordinating crisis management. Additionally, Teresa was a Network Engineer at Metricom, tasked with configuring and maintaining wide area networks. Education includes a Bachelor's degree in Multi-/Interdisciplinary Studies from the University of Houston-Downtown, awarded in 2022, and studies at Houston Community College from 2007 to 2009.
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