Kendall H.

Technical Operations Manager at ProScan Imaging

Kendall H. has a diverse work experience spanning multiple industries and roles. They started their career in the military, serving as an Information Technology Manager in the US Navy for four years. In this role, Kendall gained experience in Solaris, Unix, Windows XP/7, MS Office, Retina Scans, and Windows Server 2003/2008. They were responsible for performing various administrative duties, including account management, server maintenance, backups, and patching.

After leaving the Navy, Kendall worked as an IT Contractor at Northrop Grumman Corporation, managing printers and ordering supplies. They then joined the US Army Corps of Engineers as a PC Technician, where they supported and maintained computer systems and peripherals.

Kendall's next role was as a System Administrator at Advanced Testing Laboratory, where they created an IT Help Desk, developed IT security policies, and provided training to new employees on IT practices. They also supported and maintained in-house computer systems and peripherals.

Following this, Kendall worked as an IT System Analyst at Meridian Bioscience Inc., where they coordinated company security awareness initiatives, maintained PC and software inventory, and provided day-to-day user administration on managed systems.

Kendall then transitioned to a leadership role as the Director of IT at the City of Covington, Kentucky. They oversaw IT operations for city-wide operations and the Housing Authority of Covington, focusing on systems administration and database management.

After leaving the public sector, Kendall became the Director of IT and Fraud at EVERYTHING BUT THE HOUSE (EBTH). In this role, they were responsible for overseeing all technology operations, devising IT policies and systems, analyzing technology needs, purchasing equipment and software, and ensuring functionality and efficiency. They also played a crucial role in fraud detection and prevention, collaborating with legal and law enforcement agencies and overseeing the operations of the fraud unit.

Kendall then moved to DigitalOptometrics as an Information Technology Operations Manager, where they partnered with different teams to determine application priorities, manage deployment schedules, and oversee IT change management requests.

Most recently, Kendall worked as a Technical Operations Manager at ProScan Imaging, focusing on implementing innovative technology and operational processes to support the company's strategic goals. They ensured reliable functionality of operational procedures and technical systems, with a specific focus on radiology workflow applications, integrations, and custom software solutions.

Throughout their career, Kendall has demonstrated a strong technical background, leadership skills, and a dedication to optimizing IT operations and supporting organizational goals.

Kendall H. has a diverse education history. In 2013, they obtained a Security+ certification from CompTIA. In 2015, they acquired an MTA: Networking Fundamentals certification from Microsoft. In 2017, Kendall obtained a CompTIA Project+ certification and became a Certified Scrum Master through Scrum Alliance.

Moving on to formal education, Kendall attended Colerain High School, although specific start and end years are unavailable. Following high school, Kendall pursued an Associate's Degree in Business Administration and Management from the University of Phoenix from 2012 to 2014.

Building on their associate's degree, Kendall then obtained a Bachelor's Degree in Business Administration and Management from the University of Phoenix, studying from 2014 to 2015.

Seeking further specialization, Kendall pursued a Master's Degree in Information Technology Project Management from American Military University from 2016 to 2017. Continuing their educational journey, Kendall completed a Master of Business Administration (MBA) degree in Business Administration and Management from Thomas More University from 2018 to 2019.

Kendall didn't stop at formal education alone. They also obtained several certifications to enhance their knowledge and skills. Recently, in 2022, Kendall obtained certifications such as Agile Product Owner Role: Foundations, Agile Foundations, Cert Prep: PMI Agile Certified Practitioner (PMI-ACP), Exam Tips: PMI Agile Certified Practitioner (PMI-ACP), and Learning Azure DevOps from LinkedIn. In 2017, Kendall acquired the Organizational Data Security Fundamentals certification from Cybrary.

Overall, Kendall H. has a comprehensive educational background, combining both formal degrees and industry certifications in various fields such as business administration, project management, networking, cybersecurity, and agile methodologies.

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Timeline

  • Technical Operations Manager

    April, 2023 - present