Olga Kwiecinska-Hernandez

Olga Kwiecinska-Hernandez is an experienced professional in account management and SEO analysis. Currently serving as an SEO Analyst and Account Manager at ProSites since August 2021, Olga previously held the position of Strategic Account Manager at iTEK Services from October 2008 to March 2017, where significant achievements included implementing ticketing processes that halved manual labor and overseeing customer SLA management. Earlier, from September 2004 to October 2008, Olga worked as a Customer Service Manager at Excalibur Engineering, coordinating field technician schedules and leading a team of four customer service professionals. Olga holds a Bachelor of Arts Degree in Business Administration with a concentration in Business Analytics from California State University, Fullerton, and has an Associate of Arts degree in Business Administration and Management from both Santa Monica College and Orange Coast College.