Fabian Kusuma

Fabian Kusuma is an experienced Information Technology professional currently serving as an Information Technology Support Engineer at Prospa since March 2023. Prior experience includes a role as a Service Desk Analyst at INTELLIWORX Managed IT Services, where Fabian provided Level 1 customer service for IT issues, and as an IT Analyst at Tata Consultancy Services. Previous positions also include an NBN Residential Analyst at Optus, focusing on customer service for wholesalers, order management, and fault management, as well as roles at Telstra, Tech2Home, and a cash handling position at Doyle's at the Fish Markets. Fabian holds a Bachelor's degree in Information Technology from the University of Technology Sydney, alongside a Diploma in System Administration and a Certificate IV in Networking from TAFE NSW. Notable achievements include winning "Best Team of the Year" for two consecutive years and earning recognition for thriving in high-stress environments.