Moosa S. has worked in the banking industry since 2005. Starting at Charter One Bank as a Senior Teller, they were responsible for completing customer transactions as well as weekly cash balancing of the ATM Machine and placing branch cash orders. Additionally, they participated in regional sales contests and referred new business to bankers.
In 2007, Moosa S. moved to National City Bank as a Senior Coaching Specialist. In this role, they managed and coached a team of twenty financial consultants on sales and service related issues. Moosa also provided floor support to all consultants and resolved escalated customer issues.
From 2010 to 2016, Moosa S. worked at MB Financial Bank in various roles. As a Compliance Trainer, they were responsible for developing and training outbound calling concepts with management. As a Customer Care Specialist III, they managed and increased activity of a credit card portfolio of 1,000+ clients by making outbound calls to each client promoting features and benefits of the product. Moosa was also responsible for monthly and quarterly tracking/reporting on success to upper management via Excel.
Moosa S. currently works at Prosper Trading Academy as a Senior Sales Account Executive.
Moosa S. started their educational journey at Hinsdale Central, followed by College of DuPage, where they earned a General Studies degree in General Studies. They then attended the University of Illinois Chicago, where they earned a Bachelor of Arts (BA) in Psychology.
March, 2016 - present
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