Kendra Bagley

Director, MSC And Operations Planning at Prospera Credit Union

Kendra Bagley has a diverse work experience spanning multiple industries. Kendra started their career as a Teller at Interior Savings in 2011, before moving on to roles such as Member Service Centre Agent II and Business Process Improvement Specialist. Kendra then joined Prospera Credit Union in 2018, where they held positions such as Sr. Continuous Improvement Specialist and Integration Management Consultant. In 2021, Kendra became the Manager of Operations Planning and Support at Prospera Credit Union, and in 2022, they were promoted to the role of Director, Operations Planning and Support. Throughout their career, Kendra has successfully implemented process improvements, supported integration initiatives, and provided strategic advice to senior leaders. Kendra has shown a strong focus on driving efficiency, reducing errors, and improving customer experiences.

Kendra Bagley has a diverse education history with several degrees and certifications. Kendra attended the University of the Fraser Valley from 2020 to 2022, where they pursued a Bachelor of Arts degree in Economics/business. Prior to that, they studied Economics at The University of British Columbia from 2007 to 2010, although no specific degree is specified for this period.

In terms of certifications, Kendra earned a Green Belt Certification from Ultreia Consulting in 2017, specializing in Lean practices. Kendra also completed the Canadian Investment Funds Course at the IFSE Institute in 2016. In addition to their degrees and certifications, Kendra obtained the Prosci® Certified Change Practitioner certification from Prosci in June 2020.

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Timeline

  • Director, MSC And Operations Planning

    February 1, 2024 - present

  • Director, Operations Planning And Support

    March, 2022

  • Manager Operations Planning And Support

    November, 2021

  • Integration Management Consultant

    May, 2020

  • Sr Continuous Improvement Specialist

    September, 2018

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