Kaitlyn McCormack is an accomplished professional with extensive experience in customer success and project management across various industries. Currently serving as the Director of Customer Success and Onboarding at Prosperity Behavioral Health, Kaitlyn previously held the position of Enterprise Customer Success Manager at Chaos, managing key accounts totaling over $3M ARR. With a strong background in customer success from roles at Mirah and Starry, Inc., Kaitlyn has demonstrated expertise in customer engagement, implementation, and cross-functional collaboration, contributing to revenue growth and operational efficiency. Kaitlyn's earlier experiences include roles in sales management and leasing, along with a foundation in healthcare as a Radiologic Technologist. Educated at the University of Massachusetts Amherst and Bunker Hill Community College, Kaitlyn holds degrees in Biology and Radiologic Technology.
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