AE

Annette Edwards

Solutions Architect at ProSys Information Systems

Annette Edwards has a diverse work experience, with their most recent role being a Solutions Architect at ProSys Information Systems since 2013. In this position, they are responsible for servicing global national accounts, understanding new applications, implementing them, and explaining customer requirements for rollout. Annette also prepares and updates all equipment documentation.

Prior to this, Annette worked at Carousel Industries from 2006 to 2012 as a Systems/Design Engineer. In this role, they provided product solution designs and support, conducted consultative analysis for large revenue-based customers, and was recognized as a subject matter expert in Avaya hardware and software product sets. Annette also handled customer inquiries, researched product information, provided sales support, and demonstrated strong interpersonal skills in managing partner relationships.

From 2002 to 2006, Annette worked at Universal Solutions as a Technical Consultant, and from 1992 to 2001, they held the same role at Avaya (formerly Lucent Technologies and AT&T). Prior to that, they were a Telecommunications Manager at GE from 1990 to 1992 and a SYSTEM CONSULTANT at AT&T from 1985 to 1987.

Overall, Annette Edwards has extensive experience in solutions architecture, systems engineering, technical consulting, and telecommunications management. Annette has a strong technical and product knowledge, excellent communication skills, and a track record of customer satisfaction.

Annette Edwards attended Rutgers University, but no specific information regarding the start year, end year, degree name, or field of study is available.

Links

Previous companies

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Timeline

  • Solutions Architect

    May, 2013 - present