William McLean

William McLean started their work experience in 2005 as an Inventory and Merchandising Manager at Wawa, Inc., where they oversaw store operations and trained associates. In 2014, they were an Inventory Control and Quality Assurance Associate at Amazon, responsible for verifying inventory levels and correcting errors. From 2015 to 2017, they worked as a Customer Service Associate at Aramark, handling transactions, resolving conflicts, and maintaining store appearance. William then joined Capital One and held various roles including Technical Support Coordinator, Senior Case Management Specialist, and Customer Service Technology Coordinator. In these roles, they assisted customers and front-line associates, collaborated with different teams, and made recommendations for system enhancements. William worked as an Associate Software Engineer at Capital One from 2020 to 2021. In 2021, they worked as a Cloud Consultant at Vertical Relevance, providing technical and strategic guidance to customers. Currently, they are employed as a Cloud Engineer at Protagona.

William McLean completed their high school education at Thomas Dale High School from 2000 to 2004, earning a High School Diploma. William then pursued higher education at Strayer University from 2016 to 2020, obtaining a Bachelor of Science degree in Information Technology. In addition to their formal education, William has acquired several certifications in Amazon Web Services (AWS) including AWS Cloud Practitioner, AWS Solutions Architect Associate, and AWS SysOps Administrator - Associate. William obtained these certifications in 2019.