Jennifer Gervais Morales

Jennifer Gervais Morales has a diverse work experience spanning multiple roles and companies. Jennifer started their career at Faith Lutheran Church in 2010 as an Administrative Assistant, where they increased efficiency by creating a comprehensive manual and served as a liaison between the church and other organizations.

In 2014, Jennifer joined Innodyne Systems, Inc. as an Analyst/Administrative Assistant. In this role, they analyzed large Accounts Payable projects, saving over $30k in duplicate billing. Jennifer also documented requirements and translated business requirements into functional requirements. Additionally, Jennifer created and presented process flow diagrams to identify and improve processes. Jennifer worked at Innodyne Systems until June 2021.

Jennifer's most recent position is as a Business Analyst at Protech Solutions, Inc., which they joined in June 2021. Jennifer is a team-oriented professional focused on process improvement and software development. Jennifer was tasked by the owner to rewrite a highly visible System Help file, ensuring accurate functionality descriptions and consistent grammar.

Jennifer Gervais Morales holds a Bachelor of Arts (B.A.) degree in English Language and Literature, General from the University of Hartford. In 2018, they received a Certification of Completion in Business Analysis from Bridging the Gap. Currently, they are pursuing SQL training through The Complete SQL Bootcamp 2022: From Zero to Hero offered by www.Udemy.com.