Silvia Arraes

Silvia Arraes is a Quality Engineer at Protocase since June 2021, specializing in root cause analysis and the implementation of corrective and preventative actions for process-related concerns, as well as maintaining the quality management system. Prior to this role, Silvia served as a Junior Engineer Outside Plant at VistaCare Communications from July 2018 to June 2022, where expertise with Visio Software and GIS mapping tools was applied while interpreting outside plant records. Additionally, Silvia worked as a Billing Clerk, ensuring accurate billing through data analysis and communication with project managers. Experience as a Manufacturing Analyst at Unilever involved managing production schedules, safety reporting, and staff training across three shifts. Silvia began the engineering career as a Production Engineering Intern at Alcoa, focusing on production optimization. Silvia holds a degree in Quality Management in Production Engineering from IPOG and a degree in Chemical Engineering from UFPE.