Michael Cole

Michael Cole is an experienced IT support professional with a diverse background in technical support across various organizations. Currently serving as an IT Support Specialist at Providence Medical Group since January 2014, Michael provides crucial support to staff and physicians, ensuring the successful operation of computer systems and networking peripherals. Previous roles include Desktop Support Analyst at Cenveo, Inc., where Michael managed technical issues and maintained IT equipment, and Senior Support Center Lead at Expesite, focusing on resolving customer challenges. Additionally, experience as Senior Help Desk Manager at Buchanan Technologies involved managing a help desk for 16,000 external customers, while earlier positions at Reynolds & Reynolds encompassed senior analyst duties and support for tier II inquiries. Michael's foundational education was completed at South Florence High School.