Michael Caplan

Michael Caplan is an experienced IT professional currently serving as IT Director and Salesforce Technology Administrator at Provident Healthcare Partners since June 2020. Previous roles include Technician at Thrive Networks, where employment lasted from November 2017 to June 2020, and Server at Showcase Cinema from January 2015 to October 2017, where exceptional customer service and accuracy were key responsibilities. Michael Caplan also has a background in education as a Teachers Aide at the University of Massachusetts Dartmouth, supporting teachers in local elementary schools, and experience as Head Lifeguard at Greenbrook Condominiums, overseeing a team and ensuring safety standards. Michael Caplan holds a Bachelor's degree in Computer Science from the University of Massachusetts Dartmouth and additional training through Trailhead by Salesforce.