Catalin-Cristian Banciu is a seasoned IT Business Analyst with extensive experience at Provident Financial Romania since April 2015, where responsibilities have included organizing workshops to identify business needs, transforming those needs into detailed business requirements, and managing documentation in Jira/Confluence. Catalin-Cristian has also held roles such as Change Implementation Manager, involving the creation of implementation plans, facilitating workshops, and providing support to sales representatives during the deployment of new applications. Previously, Catalin-Cristian worked as a Collections Advisor and Debt Collector, enhancing customer relationships and resolving payment issues. Educational qualifications include a Master's in Public Administration from The Nicolae Titulescu University of Bucharest and a Bachelor's degree in Probation from the University of Bucharest.
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