Taiwo Soretire is an experienced professional currently serving as an Account Service Officer at ProvidusBank since May 2023. Prior to this role, Taiwo held various positions at Airtel Nigeria, including Customer Support Team Lead from January 2019 to December 2022, where responsibilities included setting customer service goals and resolving customer queries. Taiwo also worked as a Customer Support Specialist and Compliance Officer at Airtel Nigeria, focusing on complaint resolution and enhancing customer support through product knowledge. Additional experience includes serving as a Civic Education Teacher during the National Youth Service Corps and a Customer Support Specialist at Silverbird Cinemas. Taiwo holds a Bachelor of Science degree in Sociology from the University of Lagos, earned between 2012 and 2016.