Venus Peñala is an experienced Subject Matter Expert with a strong background in the outsourcing and offshoring industry. They have comprehensive skills in customer support, service management, and satisfaction, and have held various roles, including SME Communications and Reports Specialist at ProView Global and Consultant at Indra. Venus obtained a Bachelor’s degree in Communication from the University of Santo Tomas - Legazpi and has served as a trainer, assisting new employees in navigating benefits-related inquiries. Their professional journey reflects a commitment to excellence and a focus on client support.
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