Mark Peters has extensive experience in IT support and systems administration, currently serving as the Field Technician Lead at ProviNET Solutions since October 2013, where leadership and critical IT support are provided to over 200 clients, particularly in the healthcare sector. Prior to this role, Mark held the position of Service Desk Lead/Administrator at ITT Exelis, delivering vital help desk services for the United States Army at international bases. Additionally, Mark has worked as a Fire Alarm Inspector for TYCO/SIMPLIXGRINNELL and Alarm Detection Systems, ensuring reliable operation of fire and burglary alarm systems for commercial clients. Mark holds Microsoft Certifications in Computer Networking from ComputerTraining.com and earned both an Associate's and Bachelor's Degree in Applied Science from DeVry University, specializing in Electronics and Computer Technology, as well as Science and Technical Management.
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