PG

Peter Goormans

Head Of Mass Market Customer Journey Delivery House at Proximus

Peter Goormans has a strong background in leading teams in various domains within Belgacom NV and Proximus. From Customer Care Manager to Head of Mass Market Customer Journey Delivery, Peter has demonstrated expertise in transforming customer journeys and improving operational efficiency. Additionally, their leadership as Operations Manager Back-Office reflects their commitment to continuous improvement and enhancing customer experience.

Links

Timeline

  • Head Of Mass Market Customer Journey Delivery House

    January, 2019 - present

  • Head Of Systems & Applications

    April, 2016

  • Domain Manager Lead-to-cash

    January, 2015

  • Domain Manager Operational Excellence

    January, 2013

  • Domain Manager Applications

    January, 2008

  • Business Domain Responsible For E-services, CRM And Ordering

    January, 2001

  • Operations Manager Back-office

    November, 1996

View in org chart