Collin Taylor currently serves as the Lead Supervisor of Training Transitions at HopeLink Behavioral Health, where expertise in call center operational protocols and personnel management is applied, alongside support and supervision in crisis situations. Previous positions at the same organization include CrisisLink Shift Supervisor and Crisis Counselor, focusing on quality assurance for crisis workers and providing emotional support in high-stress scenarios. Collin's earlier roles include School Age Program Coordinator at Tyndall Air Force Base and various positions within United Schools Network, emphasizing special education and youth intervention. Additionally, service as an AmeriCorps member with City Year involved mentoring middle school students. Collin holds a Bachelor of Science in Psychology from Florida State University and has pursued training through the International TEFL Academy.