Chen Loong Liaw

Chen Loong Liaw currently serves as the Chief Technology Officer at Prudential Assurance Malaysia Berhad, where responsibilities include managing a team of project managers and business analysts to drive technology initiatives and enhance customer experience. Prior to this, Chen held several key roles at AIA Bhd., including Head of IT Planning, Projects & Architecture, overseeing technology strategy, governance, and compliance with regulatory standards. Previous experience includes positions at BT Global Services and AIA Shared Services Sdn Bhd, focusing on IT service delivery and infrastructure management. Chen has also worked at Hewlett Packard in various management roles, driving efficiency and customer relations within global outsourcing accounts. Academic credentials include an MBA in E-Commerce, a degree in Commerce & Business Systems, and a recent program on AI from INSEAD.