Crystal Hughes

Crystal Hughes serves as Vice President at Prudential Financial, where responsibilities encompass leading Business Outcomes Management for USB Service, overseeing strategic initiatives in Service Operations, and driving partnerships, sales enablement, and marketing strategies. Prior experience includes various leadership roles at American Express, focusing on strategy and planning across commercial payments, consumer lending, and new product development. Crystal also owned and managed Pok's Sakura Japanese Restaurant and held internships at the Carlson School of Management and 3M. Educational qualifications include an MBA in Marketing from the University of Minnesota and a Bachelor's Degree in Political Science with an emphasis in International Business from the University of Wisconsin-Madison.