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Jacquelyn Sutton

Customer Solutions Consultant

Jacquelyn Sutton is an experienced professional with a strong background in customer solutions and claims management. Currently serving as a Customer Solutions Consultant at Prudential Financial since September 2011, Jacquelyn focuses on addressing marketplace needs, influencing marketing materials, and enhancing customer and broker partnerships. Previous roles at Prudential include Return to Work Coordinator and Senior Disability Claims Examiner, emphasizing client engagement and managing complex case loads. Jacquelyn's earlier experience at Bank of America as a Claims Analyst involved extensive knowledge in Debit Card Claims processing, where rapid advancement was achieved due to high performance ratings. Jacquelyn began a career in customer service at Albertsons, demonstrating a commitment to customer satisfaction. Jacquelyn holds a Bachelor of Science in Psychology from Arizona State University, obtained in 2009.

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