JinHee Song is an accomplished insurance specialist with extensive experience in strategy, transformation, and digital distribution execution across the APAC market. They served as Chief of Staff to the Group Strategy & Transformation Officer, where they drove enterprise-wide strategic initiatives and enhanced cross-functional collaboration. Previously, JinHee held senior roles at AIA and Samsung Life Insurance, focusing on corporate strategy, financial reporting, and customer service improvement. They are currently driving transformation efforts by leveraging data and analytics to optimize omni-channel customer experiences.
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