Carolyn Smith

Customer Success Team Supervisor at PSA Security Network

Carolyn Smith is an experienced professional with a diverse work history. Carolyn most recently worked at PSA Security Network as a Customer Success Team Supervisor since August 2022. Prior to that, they were an Account Representative at the same company from February 2020 to August 2022. Before joining PSA Security Network, Carolyn worked at Niman Ranch, where they held multiple roles including Customer Service Representative, Sales Support Specialist, and Customer Service Specialist. Carolyn was with Niman Ranch from April 2013 to February 2020. Earlier in their career, Carolyn served as a Member Services Coordinator at the International Titanium Association from February 2008 to January 2012. Carolyn also has experience as a CEO of Human Growth and Development for the Smith Family, where they managed therapy programs for their child with Autism and coordinated their school Individual Education Plan (IEP). Prior to that, Carolyn worked at Old Navy as a General Manager from March 1998 to June 2002, and as an Operations Manager / Merchandise Manager from January 1995 to 1998. Carolyn started their career as a Store Manager at Gap Inc. and as a Merchandise Manager at The Gap. Carolyn's work experience showcases their strong leadership skills, customer service abilities, and expertise in various industries.

Carolyn Smith earned an Associate's degree in Computer Science from Manatee Community College from 1982 to 1984. Carolyn then pursued a Bachelor's degree in Business Administration and Management, General from the University of Florida from 1984 to 1988. Additionally, they specialized in Marketing during their time at the University of Florida's Warrington College of Business.

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Timeline

  • Customer Success Team Supervisor

    August, 2022 - present

  • Account Representative

    February, 2020