Jose Saldana

Jose Saldana is a Support Services Specialist at PSEB LLC, providing technical support for Pacific Sunwear and Eddie Bauer since October 2019, with expertise in troubleshooting POS, desktop, and printer hardware and software issues. Prior to this, Jose worked as a Service Desk Analyst at Taco Bell, supporting over 6,000 locations by addressing similar technical issues and assisting technicians with equipment installation from November 2017 to October 2019. Earlier experience includes serving as a Technical Associate at XD Lan, focusing on computer configuration and application updates, and handling transactions using Smartlaunch POS from November 2013 to November 2017. Jose began the career as a Janitor at Spotless Cleaning Systems II from June 2011 to August 2013 and as a Cashier Customer Service at Wetzel's Pretzels, LLC from January 2008 to February 2011, emphasizing customer service excellence throughout the roles.