Tori Cleveland

Tori Cleveland is a skilled professional with extensive experience in financial services and member support. Currently serving in the Credit Solutions department at PSECU since September 2020, Tori handles member inquiries, account verification, and assists in resolving delinquent accounts while ensuring account security. Prior to PSECU, Tori worked as a Financial Accounts Specialist at Keystone Guardianship Services, managing financial applications, court filings, and investment accounts. Tori's career began at the Pennsylvania Higher Education Assistance Agency as a Documents Review Associate II, where responsibilities included data organization, error resolution, and borrower information updates. Tori graduated from Upper Dauphin Area High School in June 2013.