Gary Defelice

Gary DeFelice is a seasoned professional in the telecommunications and operations management sectors, currently serving as Lead Customer Ops Analyst at PSEG Long Island LLC since August 2023. Prior to this role, Gary spent over 14 years at Lightpath as Manager of Service Delivery, overseeing a team responsible for order fulfillment in various strategic markets such as Government, Education, Healthcare, and Financial verticals. Earlier experience includes roles as Director of Operations at Intelecom Solutions, managing customer service and engineering functions, and Director of Network Operations & Engineering at both MetTel and Network Plus, where oversight included extensive network provisioning and engineering operations. Gary's career began at Bell Atlantic Mobile as a Field Engineer, following an initial role as Network Analyst at TCG. Education was completed at Rochester Institute of Technology with a degree in EET, Telecommunications.