Sumia is an accomplished banking professional with extensive experience in human capital and operational leadership, currently serving as the Chief Human Capital and Operation Officer at PT Bank KEB Hana Indonesia since June 2018. In this role, Sumia successfully develops and implements human capital strategies aligned with organizational goals, oversees banking operations, and manages operational risk to drive digital growth. Previous positions include Head of Operation Division, where responsibilities encompassed managing branch operations and financial transactions, and Head of Processing Center & Settlement Division, focusing on international payment systems. Sumia's earlier career includes roles at UOB and PT Bank Panin Tbk, where expertise in treasury operations and risk management was cultivated. Academic qualifications include a Master's degree in Management - Marketing from Universitas Trisakti and a Bachelor's degree in Management - Marketing from Diponegoro University.
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