Sermsak Narong-Intra

Sermsak Narong-intra serves as the Customer Service & Logistics Operation Manager at Good Doctor Technology since July 2022, overseeing the operations team and implementing best practices in logistics and supply chain management. Prior to this role, Sermsak worked as Operations Manager on the Shopee Project at transcosmos (Thailand), managing customer service operations for an e-commerce business. Additional experience includes positions such as Customer Service Supervisor at JD CENTRAL, Senior Customer Service Representative and Team Leader at ShopBack, and various customer service roles at Booking.com and Baiyoke Boutique Hotel. Sermsak's career began as a Sales Representative at Siriananpattana Co.Ltd., supported by a Bachelor's degree from Naresuan University obtained in 2013.