Yoga Prasetya Utama has a strong background in customer service management, with experience in various companies ranging from telecommunications to logistics. With a focus on monitoring and analyzing customer service activities, as well as building and maintaining relationships with customers, Yoga has successfully held roles such as Customer Relation Manager, Customer Service Manager, and Customer Relationship Management Assistant Manager. Additionally, Yoga has experience in quality assurance, customer advocacy, and outbound instruction and guiding.
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