Amanda A. is an experienced professional with a focus on operations and technology in the education and finance sectors. Currently serving as Operations Manager at PT Pendanaan Teknologi Nusa since July 2021, Amanda A. is responsible for communication with the IT team based in China to resolve system issues. As AI Operation Lead, Amanda A. has also been involved in training and testing chatbots to enhance user interaction through natural language processing and conducting market research. Previously, Amanda A. worked as Office Manager at Little Dragon Mandarin from May 2019 to July 2021 and as a Mandarin Teacher at Little Dragon Indonesia from April 2017 to May 2019. Amanda A. holds a Bachelor's degree in Chinese Studies from the University of Indonesia, completed in 2017, and attended Beijing Language and Culture University for further language training in mid-2016.