PT VADS Indonesia
Annissya Novirianti is a seasoned professional in workforce management with extensive experience at PT VADS Indonesia. Currently serving as WFM Manager since June 2021, Annissya previously held the position of Assistant Manager for Halo BCA, overseeing multiple teams including RTFM, WFM, Trainers, and Inbound and Social Media Admin. Prior experience includes roles as SPV Support and Specialist WFM for the Indosat Project, as well as Staff WFM for the XL Axiata Project, where responsibilities encompassed scheduling and forecasting for call center agents using the BluePumpkin application. Annissya holds an Amd degree in Management Informatics from Bina Sarana Informatika, completed between 2008 and 2011.
This person is not in any offices
PT VADS Indonesia
2 followers
As an integrated solution provider in Business Process Outsourcing (BPO) and Information Communication Technology (ICT) we are helping our customer to achieve their business needs from the advisory stage, transformation and operational level. Information Communication Technology (ICT) Organization in different vertical industry has been facing with demand of digital technology experiences from their customers. The combination of technologies such as Cloud, mobile and social will spawn new business and IT models. Another disruptive is the IoT that bring the needs of applications transformation as well as utilization of big data to create 360 degree customer view to ensure every moment of the truth of their customer journey has been transformed into digital experience and protected in a secure way. VADS deliver ICT solution to help customer achieves their organization goal through end user services, data analytic, application integration, cloud services as well as enterprise security services.