PT VADS Indonesia
Lukman Hakim Prahanu is an experienced operations manager currently leading the Bukabantuan team at PT VADS Indonesia since January 2021. Previously, Lukman held various roles at PT VADS Indonesia, including Desk Control & Reporting Supervisor at TokopediaCare and several QA and reporting positions across notable companies such as Cigna, Grab, and CAR Insurance. Early in the career, Lukman worked as a QA Staff at Halo Express and as a Call Center Representative at XL Axiata. Lukman holds a Bachelor's degree in Agricultural Engineering from Universitas Gadjah Mada, obtained between 2002 and 2007.
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PT VADS Indonesia
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As an integrated solution provider in Business Process Outsourcing (BPO) and Information Communication Technology (ICT) we are helping our customer to achieve their business needs from the advisory stage, transformation and operational level. Information Communication Technology (ICT) Organization in different vertical industry has been facing with demand of digital technology experiences from their customers. The combination of technologies such as Cloud, mobile and social will spawn new business and IT models. Another disruptive is the IoT that bring the needs of applications transformation as well as utilization of big data to create 360 degree customer view to ensure every moment of the truth of their customer journey has been transformed into digital experience and protected in a secure way. VADS deliver ICT solution to help customer achieves their organization goal through end user services, data analytic, application integration, cloud services as well as enterprise security services.