Kai Aguilar

Kai Aguilar is a seasoned IT professional with extensive experience in end-user services and executive support. Currently serving as a Sr Analyst in End User Services at PTC Therapeutics, Inc. since January 2020, Kai previously held positions at Holy Redeemer Health System as a Desktop Support Specialist and at Novartis for over seven years, advancing from Systems Support Specialist to VIP Support Specialist and Team Lead. In these roles, Kai managed a team providing high-level IT service to executives and facilitated communication between IT and business units, consistently exceeding service level targets. Early career experience includes various consulting roles at Virtual Corporation, Inc., where Kai provided support for customers at AT&T and Novartis Pharmaceuticals.