Adela Monafu is a Subscription Manager at PTC since May 2022, with previous experience as a Team Manager at ADP from May 2021 to May 2022, focusing on people leadership and process management. Adela played a key role in training development, recruitment, and operational oversight to ensure adherence to service level agreements. Prior to ADP, Adela served as Associate Manager in Procurement at WNS Global Services, where procurement process improvements and team performance management were prioritized. Adela's career also includes roles as Lead Associate and Team Lead at GfM Research, and Customer Service Representative at UniCredit Services. Adela holds a Bachelor's degree in Foreign Languages, Literatures, and Linguistics from Facultatea de Economie si Administrarea Afacerilor and has additional educational experience from the University of Bremen.
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