Sophia Donta has extensive experience in customer service and retail management, currently serving as a B2B agent and customer service representative in the social media department at Public (Retail World SA) since July 2013. In this role, Sophia Donta handles communication with customers via social media, as well as crisis management and ticketing. Prior experience includes a position as Head Cashier-Assistant Manager at Foot Locker Europe from September 2011 to June 2012, and a long tenure at Plaisio, where Sophia Donta excelled in multiple roles, including Head Cashier, Head of the Consumables Department, Head of the Stationery Department, and Floor Manager from October 2004 to March 2011. Sophia Donta holds a degree from the University of the Aegean, obtained between 1999 and 2004.
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