Shamilla Mohamed

Shamilla Mohamed is a seasoned professional with extensive experience in client experience and customer service. Currently serving as a Senior Client Experience Specialist at the Public Services Health & Safety Association since February 2020, Shamilla previously held roles at The Home Depot Canada, including Customer Care Escalation Specialist and Appliance Specialist. In these positions, Shamilla demonstrated expertise in resolving customer complaints, enhancing customer relationships, and exceeding sales goals. Additionally, Shamilla operated as a Business Owner and Independent Contractor at LiveXchange from January 2004 to January 2013. Shamilla holds multiple degrees from Seneca Polytechnic, including a (HONS) HRM Graduate Certificate, a (HONS) Bachelor of Interdisciplinary Studies with a major in Human Resource Management, and a Certificate in Business Studies, with plans to pursue further education in Educational/Instructional Media Design.