Spencer Marshall

Spencer Marshall has a diverse background in customer care and data analysis, currently serving as a Customer Care & Social Media Data Analyst and Reporting Specialist at Publix Super Markets since June 2016. Responsibilities include monitoring social media for trends, analyzing customer feedback, and providing insights to enhance data capture methods. Previous roles at Publix involved technical support, office coordination, and patient care in specialty pharmacy, building strong communication channels and ensuring customer satisfaction. Earlier experience includes positions as a Pharmacy Technician and Grocery Clerk, complemented by educational credentials consisting of a Bachelor's degree in Marketing from the University of Tampa and an Associate of Arts and Sciences from Mohawk Valley Community College.