Novi Anelia

Novi Anelia is a hospitality professional with extensive experience in customer service and food preparation. Currently serving as an Executive Lounge Attendant and Welcomer at Pullman Jakarta Central Park since June 2023, Novi previously worked as a Guest Relations Officer at Swissôtel Jakarta PIK Avenue, focusing on exceptional customer service. Prior experience includes a role as a Pastry and Bakery Cook at Hotel Santika Premiere ICE BSD City, where Novi created diverse desserts and adapted menus based on customer feedback. Early career roles included a Pastry and Bakery Trainee at Universitas Multimedia Nusantara and a Retail Sales Assistant at Toko Sinar Borneo. Novi holds a Diploma in Hospitality from Universitas Multimedia Nusantara, earned in July 2022.