Customer Service and Patient Support Team

About

The Customer Service and Patient Support Team at Pulmonx provides comprehensive assistance to both patients and healthcare providers regarding the Zephyr Endobronchial Valve treatment for COPD/emphysema. This team handles inquiries, manages patient cases, supports reimbursement processes, and ensures positive customer experiences across both domestic and international markets. Their goal is to facilitate a smooth, supportive journey for patients undergoing the procedure and to optimize the overall service experience for all stakeholders.