Michael Flett

Michael Flett is an experienced customer services professional with a diverse background spanning over three decades. Currently serving as a Customer Services Executive at Pulsant Limited since September 2011, Flett has also held customer service roles at Lloyds TSB Scotland and Scottish Widows Bank. Prior to these positions, Flett was a Team Leader at Cavalier Insurance Services, overseeing claims and staff management, and had earlier experience in telesales and data entry at Airline Network, as well as administrative duties at Corporate Express. Flett began a career at Our Price Ltd, progressing from a seasonal worker to Branch Manager, where significant achievements included award-winning customer service. Michael Flett holds a BSc (Hons) from Heriot-Watt University, with a focus in various scientific disciplines.