Stephen Shirey

Stephen Shirey has extensive experience in business systems support, primarily within the financial and insurance sectors. Currently serving as the Lead Business Systems Support Specialist at PULSE, a Discover company, since September 2013, Stephen provides crucial analytics and risk management support for various operational processes. Prior roles include service technology analyst and senior network support and billing specialist, along with significant contributions at American General Life Companies as a senior business systems analyst, where Stephen facilitated system solutions for life insurance and annuity contracts. Additional experience includes business analyst roles at VALIC and AIG American General, where responsibilities spanned system enhancements and departmental support functions in annuity administration. Stephen holds a Bachelor of Business Administration in Finance from Texas A&M University.