MJ

Matt James

Customer Care Manager

Matt James has a diverse background in customer service, event management, and project management. Experience includes a brief role as a Training Camp Intern with the Minnesota Vikings, where skills in event operations and customer service were honed. At Daktronics, Matt served as Project Manager, overseeing installations across multiple regions and collaborating with various stakeholders in the sports industry. Subsequent roles at Life Time Inc. emphasized a commitment to member services and inclusion, demonstrating leadership in hospitality and service execution. Previous experience includes positions at Sears and Target, focusing on customer service and safety coordination. Currently, as Customer Care Manager at PulteGroup, Matt conducts homeowner assessments and manages corrective work orders. Educational credentials include a Bachelor's degree in Sport and Fitness Administration/Management from Minnesota State University and an MBA from the University of Phoenix.

Location

Minneapolis, United States

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