Kelsey Dirks

Kelsey Dirks is currently a Customer Success Manager at Pulumi. Kelsey has previously worked as a Customer Success Manager at NetApp, a Technical Recruiter at NT Concepts, an Executive Assistant at DIRECTIONS Conference & Incentive Management, and a Sales Management Trainee at Enterprise Holdings.

Kelsey has experience in conducting recurring meetings with sales representatives and solutions engineers, developing relationships with partner communities, and supporting sales teams by planning and executing new solution-focused campaigns. Kelsey is also skilled in identifying system refreshes and up-sell opportunities by analyzing customer install base reports and previous opportunities. Additionally, Kelsey has designed and delivered customer facing presentations outlining their NetApp assets and addressed any concerns they may have had to prevent customer churn.

Kelsey Dirks has earned a Bachelor of Science in Management Communication from North Dakota State University. In addition, Kelsey has received certification from Sandler Training as a Bronze Level Sales Professional.

Kelsey Dirks reports to Travis Perkins, VP of Customer Operations. They are on a team with and Tim Carter - Customer Success Manager.